"do you want this empty cardboard box for your cat?"
"...how do you know that I have a cat?"
"because I can see the future"
"oh, ok. So, what's going to happen with the hurricane this weekend?"
"30,000 people are going to die"
"...that's a lot... ...I guess I'll take the box"
Other than the internet situation, I have been thinking a lot lately about my life, where I am, and what I'm doing with myself. It may be due to the fact that in 11 days I will be 27, something that I'm not looking forward to. My friend suggested that I start telling people that I'm 30 for the next few years until I'm actually 30 to start getting used to it, since that is the direction I'm inevitably headed in.
In honor of my turning 30, I've decided to refocus myself and make some tough decisions. If you know me, you know that I'm not one for change, big or small, (I just bought a pair of wide leg jeans that I'm a quite nervous about) but I've decided that change has become necessary. I've started something... I'll call it a "project." I can't share with you yet because it's still not fully formed, but hopefully in about a week I will be ready to unveil.
1. Had breakfast with my sister
2. Had a road rage stand off with a Jewish man - I realize that this is not technically a "good" thing but it was very cathartic
3. Convinced my landlord to not increase our rent for next year
4. Called about getting a hostessing job - Fingers crossed that it works out!
5. Went to a yoga class
6. Signed up for a yoga membership
8. Practiced for the first time in a good while
Hopefully my good, productive days will continue on. I slept in today which was lovely and am about to do some practicing.
I will drive boys
to smash empty bottles on their brows.
I will pull them right out of their skins.
In the meantime, I have decided to fill my time with some apartment revamping.
I took Rick and Andrew to help me pick out a new bed today. Trying out beds is always a good time. My current queen size is great, but a wee bit too big for our room so a nice comfy full size will be delivered tomorrow evening.
Other things on my list include:
- painting the kitchen
- painting the bedroom
- touching up the white trim in the family room
Matt has given me full reign to do whatever I want so we'll see what else I can come up with. His one and only stipulation: nothing alive. Damn that Matt for ruining my best puppy purchasing plan!
2. one can be easily misunderstood when feeling defensive
3. everyone does things differently, but we are all working towards the same goal
4. show support for your team
5. don't overanalyze everything... you will go crazy
According to Wikipedia, customer service is defined as the provision of service to customers before, during, and after a purchase. Micah Solomon, quoted in Inc. Magazine, states that the perceived success of such interactions are dependent on employees “who can adjust themselves to the personality of the guest.” This is the key point. A good c.s. person listens to the needs of the guest, helps them find what they are looking for or gives them to someone who can better assist them, and makes sure they leave satisfied, wanting to come back.
Young people often enter the retail field thinking that the industry is an easy job where they can do the minimal amount expected because it’s just retail. I’m here to say, “NO! Absolutely not!”
At any job, I understand that everyone has off days- they aren’t feeling well, are tired, or are having a bad day. Everyone has times when things go awry and people/customers get angry; however, there are people who just don’t belong in the c.s. industry. Over the course of my life I’ve run into too many rude, uneducated, lazy people to count and after leaving each experience I’ve thought, “Why did this person apply for this job?” Maybe they were really gung-ho at first and then lost that spark and settled into a cold, hardened shell of a person. But even then, why would you stay in a job that you hate and turns you into an extremely salty human being?
I have my monthly prescription filled at Duane Reade in SoHo. I dread picking up my prescription because I absolutely hate the girl who works at the pharmacy. She doesn’t smile, hasn’t been nice to anyone as far as I’ve seen, and will blatantly ignore you if you’re standing in line in front of her. Her lack of “I’ll be with you in a moment” leads me to the conclusion that she has no soul.
I was raised to work hard, earn my keep, and not expect anything. Entitlement is not a becoming quality and I have met a lot of people who think they deserve the crown jewels just for showing up. Customer service is not hard, but one has to actually want to be helpful. I think the main challenge is keeping a good attitude and adapting to the needs of each person you work with.
Lastly, doesn’t everyone like being helped if needed? Having someone available to answer questions? Not ignore you??? “Treat others how you want to be treated” should be part of everyone’s life motto no matter what job you hold. I mean, have some freakin pride in your work!
end of rant.
I have been working every day, practicing for at least 1 hour every day, and trying to do a bit of exercise every day. I know that I have had this sort of schedule in the past, but I think I must be getting too old or something. At the end of the day I just want to sit down and eat dinner, after which I usually fall asleep on the couch, wake up disoriented, and then realize that it's 930pm I still need to practice.
Usually I get sick when I feel this tired but keep pushing myself. Hold on body! Two more days of work and then you can sleep in!
If you'd like to make a trip out to NYC to visit me, come in June and listen to the BCCO play the Brahms Requiem!
I decided that I wanted to make "authentic" pad thai, or at least as authentic as I could make it. I got a recipe online which seemed easy enough: Eggs, peanut oil, garlic, fish sauce, tamarind paste, rice noodles, sugar, salt, tofu, bean sprouts, chives, peanuts, and lime. Totally doable. However, on a Sunday evening, finding all of the ingredients is rather challenging. The ingredients to make pad thai seemed fine, but throughout the process of making it I became extremely confused. It didn't seem like I was making the correct dish- tons of runny egg and dark red colored sugary liquid.
Me: "yeah, I don't know if we're going to be able to eat it"
The sauce calls for this fruit called Tamarind. The recipe I used called for 2 Tbs of tamarind paste- a very small amount. Apparently, this is not an item stocked at one's local grocery store. I did however luck out and found a store that carried fresh tamarind which, according to the internet, is fairly hard to procure. This is what tamarind looks like:
After everything was all mixed together it finally started to look and smell like it was supposed to. And, voila!
I went out with my favorite boys, Rick and Andrew, to a German beer garden called Loreley. Such good food! I forget how much I love sauerkraut! We had some champagne at midnight and then went to DBGB to meet up with Matt. The restaurant was decorated so prettily with balloons and new years decorations everywhere!